Shipping policy

Processing Time All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Time Standard Shipping: 5-10 business days Expedited Shipping: 2-4 business days

Delivery times are estimates and may vary depending on your location and carrier delays.

Shipping Rates Shipping rates are calculated at checkout based on your order weight and delivery location. Free shipping may be available on qualifying orders.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package.

Shipping Locations We currently ship to the United States, Canada, and Ecuador. We are working on expanding our shipping destinations.

Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us at info@theekobags.com within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.

Important Note EKOBAGS is a dropshipping store. Some orders may ship directly from our supplier. In some cases, items in the same order may arrive in separate packages.

Contact Us For any shipping inquiries, please reach out to us at info@theekobags.com or visit our Contact page.