Política de envío

Processing Time
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Time
Standard Shipping: 5–10 business days
Expedited Shipping: 2–4 business days

Delivery times are estimates and may vary depending on your location and carrier delays.

Shipping Rates
Shipping rates are calculated at checkout based on your order weight and delivery location. Free shipping may be available on qualifying orders.

Order Fulfillment
EKOBAGS orders are fulfilled through our logistics partners and distribution facilities in the United States. Depending on product availability and order quantity, orders may be fulfilled from our Miami-area fulfillment center, Amazon fulfillment inventory, or shipped directly from our manufacturing partner. Large-volume orders may require additional production and delivery time. If an order contains products fulfilled from different locations, the items may arrive in separate shipments.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package.

Shipping Locations
We currently ship to the United States, Canada, and Ecuador. We are working on expanding our shipping destinations.

Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us at info@theekobags.com within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.

Contact Us
For any shipping inquiries, please contact us at info@theekobags.com or visit our Contact page.